Slow internet isn’t something that anyone wants to deal with. Even mentioning “dial-up” can bring up some bad memories to people who used to get online back in the 1990s and early 2000s. While slow internet can be pretty bad for someone who’s just wanting to do some research or leisure, can you imagine how harmful it can be for a business? If your business has a slow internet speed then you can count on it hurting your business.
There simply isn’t any way around that either. You need to have a stable internet connection in order to properly serve your customers. While there are plenty of reasons why you should always look into making your internet speed faster such as using OCCOM, you should also think about the harmful effects that slow internet has on a business. So these are a few ways that a slow internet speed could harm your business.
Slow internet can hurt your customer service
When it comes to customer service, any business needs to prioritize getting the customer’s problem solved as quickly as possible. Internet speed can truly make or break a customer service experience if you think about it. You’re wanting to respond to them quickly, no matter if it’s through email or through an instant chatbox. While many businesses rely on the telephone for helping out their customers, there are plenty more that prefer chats and emails. So you’ll need to have a stable internet connection, and a fast one if you’re hoping to fix their issue quickly and respond to them fast as well.
File sharing doesn’t work fast
One way that companies look to save their business money would be utilizing services such as WeTransfer or Dropbox. These file-sharing websites require internet speeds to be good. Basically, you’re going to have to have the bandwidth to upload and download files, or else it just may take far too long (even hours) to get these simple tasks done. File sharing will essentially be nonexistent or else far too inefficient to do if your internet business at your business is too slow.
Too much lag
Whether you’re trying to watch a video, utilize certain software, or even have video calls with clients or teammates, there will be lag. There will be a lot of lag if your internet speeds are slow. Video conferencing is here to stay, and honestly, your internet speed and connection just for your video conferences alone will show how professional you are and how serious your business actually is. If you’re wanting to be taken seriously and if you’re wanting to have your business taken seriously, you’ll have to avoid lag at all costs.
Your days will be far less productive
Slow internet speeds can completely disrupt or even destroy a day at work. You just simply can’t be too productive if the internet speeds are low. Just think about it, a lot of software needs a solid internet to connect in order to properly function. It can truly be too difficult to get anything done, even the simplest of tasks if the internet is far too slow.